Message to All Patients regarding Covid Vaccine 




Firstly we would like to say a HUGE thank you to all our patients for all the praise and kind words of encouragement we received after completing a mass Pfizer vaccination clinic at the Orchard & Barn branches of CMP yesterday. It was a massive undertaking and so much work went on behind the scenes to make it as successful.

It was unfortunate that the weather was not on our side. Due to the high winds, the gazebos that were erected before commencing, were not holding up and for health and safety reasons we had to dismantle them and do without.
We did not let that deter us, we are extremely proud to say as a Primary Care Network, between the teams from Christchurch Medical Practice, Stour Surgery, Highcliffe Surgery and the Farmhouse Surgery we managed to vaccinate a whopping 1164 patients! Absolutely incredible, well done to EVERYBODY involved! 
Secondly we would like to take this opportunity to explain a little bit about the clinics we are running and why we run them the way we do.
Yesterday’s clinic was a Pfizer Vaccination Clinic. The Pfizer vaccination has many major factors that need to be taken into consideration before administering. The main one being the storage temperatures of -80°C, transportation restrictions, shelf life, 15 minute observation period post vaccination and the current legislation stating that the nominated delivery site must be the same site as it is administered from. Currently Christchurch Medical Practice are the nominated site for our Primary Care Network to receive the Pfizer vaccine. This means  all Pfizer clinics for the Christchurch Network will be held at Christchurch Medical Practice.
When you see variations on how we run our clinics to the information provided above it will more than likely be because we will then be using a different vaccine such as the AstraZeneca Vaccine.
The AstraZeneca vaccine has far less restrictions. AstraZenca can be moved around after it has been delivered to the designated delivery site, Christchurch Medical Practice, meaning that all of the Surgeries in our Primary Care Network will be able to hold there own practice based clinics using this vaccine. Unfortunately it is not in our control as to which vaccine we will receive, how many we receive and when we will receive them so clinics have to be held in accordance to this. 
Patients may also now be in receipt of a letter inviting them to book for their vaccination at the BIC. If you already have an appointment booked at the Surgery then please ignore the letter and continue with the booked appointment. If you haven’t booked yet and would prefer to come to the Surgery for your vaccination then please do not worry we will still be contacting you as well and you can still have your vaccine with us.
We hope this make things a little clearer, and we thank you all again for your support and understanding as we continue with this mammoth task of executing  our vaccination programme

Advice for people with a learning disability, autistic people, people with mental health conditions and dementia about engaging with services 

Easy read documentOpen Letter

We are living through a difficult and unprecedented time that is challenging for many people across the country. For people with a learning disability, autistic people, people with a mental health condition or dementia there may be extra challenges, and people may experience a whole range of difficult emotions or be experiencing emotional distress. Some may be struggling with feeling lonely and isolated, some perhaps are feeling anxious or worried, or are struggling to get basic needs like food and medicine. 

We want you to know that NHS services, including mental health and learning disability services, are still very much open and here to support you. This document offers advice on how to get in touch with services and to get access to the support and help you may need. 

Accessing support from services

  • Don’t let a concern about coronavirus stop you from seeking medical care or attention when you need it – whether your symptoms are linked to coronavirus or not. NHS services are open to support you, so please do contact them/us

  • If you are worried about coronavirus, use the support lines that are available.

  • Use the accessible information available on coronavirus on official sites such as gov.uk or nhs.net, NHS.uk or any other local NHS or government site.

  • In these difficult times, be aware that services may be affected and may need to work in different ways. They should explain if any changes are made to your care and support. Face-to-face appointments may not be possible, but services should talk to you about this and offer an alternative.

 If you are in hospital you should be supported to maintain contact with your family using the telephone or the internet. Staff should support you to do this. Visits are allowed too in line with the latest visitor guidance. There is also specific guidance about visiting people who are in a mental health, learning disability or autism inpatient setting sent in a letter from Claire Murdoch, National Mental Health Director and Ray James, National Director for Learning Disability and Autism that sets out expectations for visiting in these settings.

  • Make sure people understand the impact on you (or if it is appropriate, your family) if your care and support package has changed. You can contact the central advice and duty teams in your area to discuss this. You can find this number on your local authority website. Your social worker should be giving you information about this. If you need to find out details about your local authority, see find your local council.

  • You can challenge any rules or decisions made for whole groups of people, rather than on an individual basis, because they affect your care and support package (this is sometimes called a blanket restriction or decision). Changes should only be made on an individual basis after your needs, and the risk of changing your care and support, has been considered.

 Some things you can do to help

  • Don’t be afraid to ask for advice or support – talk to friends, family, advocates and others who support you; stay connected with people. You can do this using the telephone, Skype, Facetime, Microsoft Teams, WhatsApp, and there are lots of other apps that will support you with this. You can find resources for: Easy Read WhatsApp Guidance and Easy Read Microsoft Teams Guidance.

  • If you don’t have access to, or find it difficult to use these things, talk to someone you trust about what might be the best way for you to stay in touch, and let them know you need help if you do.

  • Let people know if you don’t have the right equipment to communicate with them via the internet or social media; you might be able to get some help with this. Talk to your social worker, keyworker, care co-ordinator or other professional involved with your care and treatment.

 Be prepared – try to make sure your health passport, health action plan and any other health documents you have are up to date. You can ask your supporter, friends, community nurse, social worker or carer to help you do this.


Taken from the document
 Patient, carer and family engagement and communication during the coronavirus (COVID-19) pandemic
December 2020, Version 1

18.01.20 Shielding advice for Clinically Extremely Vulnerable people 

We know that this may be a difficult and worrying time for CEV (Clinical Extremely Vulnerable) people. We share with you BCP and Dorset Council contact details whom can offer help and support to anyone who does not have family, friends or a community support network:


Residents in BCP Council who require support with access to food, essential supplies or ‘other’ support can contact the Together We Can helpline to access support: 0300 1237052, 9am to 5pm, Monday to Friday. They can also request support online via this e-form: https://togetherwecan.bcpcouncil.gov.uk/services/carepackageapplication/ 

Dorset Council

Dorset Council continues to offer help and support to anyone who does not have family, friends or a community support network around them. The DorsetTogether helpline remains open and can signpost people to the relevant support and help with things like shopping, prescription collections/deliveries and access to food. Residents can register, either by completing the online form at dorsetcouncil.gov.uk/coronavirus or by calling 01305 221000.

29.07.20 - Easy Read Resource for Patients -COVID Swab testing 


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